The managing director of South Australia-based practice Enva, Michael Baragwanath, has launched a crowdfunding campaign for a website designed to showcase risk advisers who offer pro bono claims services.
Speaking to Risk Adviser, Mr Baragwanath said advisers are the “best first point of call” for helping with an insurance claim, and the site would help draw more attention to which advisers are available and who can help with an insurance claim.
“We need to get better at letting the community know that we can help,” Mr Baragwanath said.
“I’ve seen examples of law firms charging in excess of $25,000 to secure a claim.
"Once I investigated the details of one example: The client had a clear-cut situation where he was disabled due to mental illness.
“Did the client need to see a lawyer? Maybe, maybe not. The important point is that they were not even aware that an adviser could help at all and thought they had to either go it alone or get legal assistance,” he said.
“The legal profession has an important role to play in achieving an outcome for clients; in my experience, it’s best that an adviser work with a lawyer but only once the standard claims process fails,” Mr Baragwanath added.
According to the campaign – which is being conducted via Go Fund Me – the website, Claim Connect, will have a list of advisers willing to help people, free of charge, with their life insurance, disability or income protection claims.
However, the campaign description adds that advisers are able to charge a client for advice on what to do with the money.
Overall, the campaign is looking to raise $2,500 for the building, hosting and promotion of the site.
The site for the campaign can be found here.